Interview with Chatham Savannah Authority for the Homeless in Savannah, GA

South Shore Roofing, a local roofing company from Savannah, Georgia, recently began a local campaign in collaboration with local non-profit and non-governmental organizations. In this interview, we would like to present one of them, The Chatham Savannah Authority for the Homeless, whose goal is to reduce the number of homeless individuals and families in the County.

Every human deserves to have a warm home. Therefore, we appreciate organization’s mission and work and would like more people could help them. Read more about their work, motivations, goals, toughest moments and find out why they love their work in the following interview.

Introduction: To begin with, we would like you to briefly tell us about your organization.

The Chatham Savannah Authority for the Homeless (CSAH) provides overall leadership and ensures implementation of the Homeless Continuum of Care (CoC). Our mission is ‘To lead the effort to build and sustain community practices to eliminate homelessness. CSAH writes and secures annual HUD funding to support community work for homeless individuals and families. CSAH provides street outreach (homeless camps), case management and housing supports. At present, CSAH is in the development phase of the Tiny House Project. This project will serve 72 homeless veterans.

What do you do exactly?

And what was the reason that encouraged you to start this organization?

CSAH was founded by the Georgia Legislature in 1989 to ensure coordination of homeless services in Chatham County. CSAH is a 501C3 nonprofit. CSAH works with other service providers, provides street outreach, case management and is building Tiny Homes for homeless veterans. CSAH works closely with community stakeholders to find strategic approaches to reduce the number of homeless individuals and families in the County.

What motivates you?

Describe your mission passion

CSAH staff are passionate about serving and ensuring an increase in quality of life for the 4,513 homeless persons served in 2016. CSAH staff believe that homelessness can be solved by providing affordable housing to those who need it. We are motivated by the many options available to move our community toward an equitable approach to ensuring everyone has a place to live.

Tell us about your goals

1) Over five years, house 72 homeless veterans currently living in shelter or homeless camps.

2) Secure commitment from City and County leaders to work together to create a master plan for the development of affordable housing in Chatham County.

3) Strengthen the capacity of the nonprofit homeless service provider sector to allow for strong outcomes and reduced numbers of homeless persons.

What was the hardest/toughest moment you had to deal with?

Obstacles you faced when dealing with bureaucracy, permits, funding, etc. Something you would like to point out to anyone who might be starting their own organization.

I would question the need for the development of more nonprofit organizations. Rather, I would encourage current nonprofits to embrace deep collaboration and share resources to strengthen their combined ability to positively impact those they serve.

The development of the Tiny House project has been a long 3 year journey. As this approach is new to our area, we had many firsts and plenty of frustration. Relationship building and listening to the concerns of others is the best way to move forward and address barriers. A ‘no’ sometimes can lead to a better ‘yes’ down the road.

What was the most fulfilling moment that happened to you?

I have been doing this work since 1987 (nonprofit) and have had many, many fulfilling moments. Inevitably, the most fulfilling moments revolve around a ‘win’ that supports an individual or a family in need. A recent win was the approval by City Council for the Tiny House Project to move forward. This means that soon, 72 persons will be living in their own homes.

What separates you from the rest? Why you?

Hmmm… I am not a fan of questions like these as I think my work success is only possible due to the efforts of all the staff on our team. I would add that having reached by 50’s I have learned patience and have gained some wisdom. Wisdom to draw on is important when taking on new things especially things that others might not support.

Do you have any upcoming events in the forthcoming months?

Not scheduled as yet. We had a major event in May.

What is it that you love most about what you do?

Doing meaningful work! It is very important to me that when I come home tired that I feel I am doing something worthwhile that benefits others.

What is the biggest challenge you’re faced with today?

Raising the funds needed to move the Tiny House Project beyond Phase I.

Contact: How can people reach out to you?

Your organization’s name, phone, address, e-mail and links to your website and social media:

Chatham Savannah Authority for the Homeless (CSAH)

PO Box 8936

Savannah, GA 31412

ckelley@homelessauthority.org

912.644.7945

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What our HAPPY CUSTOMERS are saying

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South Shore Roofing just finished, getting our new roof done. It was such a pleasure to work with them, especially our contact person Tyler McGowan. He is very quick to answer our phone calls, emails and text messages. Tyler was very patient with answering all our questions and took care of all our concerns during the project. He and others, Kyle Patrick and Luke Patrick, were very punctual and explained the process well. Working crew was commendable, hardworking, efficient workers and they did a wonderful job! South Shore Roofing worked very efficiently with our insurance company to get the claim going through very smoothly. South Shore finished the roofing job in a timely manner as promised. My house looks very beautiful now!

John Cheatham

I had a roof replaced after a free inspection that revealed hail damage. The workers were quick, efficient, and effective. The edge lines across the roof could not have been straighter had they been laid out with a laser. My vents that went through the roof were painted, from white to black, and visually disappeared. Just an example of the thoughtful attention to detail in their work. The sealant around the mounting points for my satellite dish guarantee it will never leak. I give them my highest possible recommendation. OUTSTANDING!

Hannah Joy-Dinello

We had been looking for a company to come fix our roof after the hurricane last October. After several failed attempts with other companies we finally asked a friend and were referred to South Shore. We met Luke and Tyler and were immediately impressed! They were professional, easy to talk to, and we ended up getting the pristine shingles from all the money we were able to save. The work was done almost immediately and only took a couple of days. Tyler came after it was done to check the work and make sure there were no nails left in our yard. Now we have a beautiful new roof and peace of mind the next time a major storm comes through! We will definitely be reccommending South Shore to anyone that asks!

Alexander Oliver

Thank you South Shore for doing such a great job on my granddads roof! The staff at South Shore were very professional and put him at ease enough to finally get the new roof he needed. We are SO happy that he didn’t try to keep patching it with duct tape and tar. We can rest easy that that roof will last a good long time and its all because of you! Thanks again SOUTH SHORE!!!You are AWESOME!!!!

Amanda Hedrick

South Shore really did make my roofing experience easy. Tyler was prompt with the estimate and very responsive by text and phone. Kyle kept me updated once the project began and the working crew was efficient and cleaned as they went. I had a roof removal with some decking replacement and a new architectural roof installed. It looks great and I highly recommend South Shore to friends and family now. Definitely the team to work with!

Paul Tilson

You won’t find a better roofing company anywhere than South Shore Roofing, definitely a 5 star roofing company. Top quality work delivered very professionally. Superior customer service. Luke and Kyle are the best! Luke was especially awesome with working up the estimate, explaining the options and the entire procedure, and helping with the insurance claims. The installation crew was top notch, hard working, very professional including great clean up afterwards. They even made a return visit a few days later for some finishing details. I recommend South Shore Roofing without reservation to any home owner.

Tom Lawrence

South Shore Roofing was a pleasure to work with and met all our needs in a prompt and efficent manner! If you’re looking for great customer service and a job well done, you won’t be disappointed!!! My wife and I are tremendously impressed with this company and the way they conduct business!!!

Jennifer Estelle

They did a great job. They we’re on time, efficient, did a great job from beginning to end. My yard is heavily landscaped, and I have a pool. They were very careful around my plants, flowers, and pool. They did an excellent job cleaning up during and after. My roof looks wonderful! Staff was very polite, and easy to work with. They even helped me with my insurance claim. Overall wonferful to work with. Would definitely reccomend them for roof work.

Lisabeth Silady

We made the best choice of roofing contractors selecting South Shore Roofing. We are delighted with their honesty, professionalism, knowledge, follow-through, and outstanding workmanship.

Amanda Mendiola

I want to take the time to say how pleased I am with Kyle Patrick on his service with my new home recently we just got into a bad storm and I was looking everywhere up-and-down trying to find a great deal I happened to see A sign posted on Facebook and I called Kyle he was very nice and very professional of what he does and at a reasonable price !!!!thanks to him and his guys I am able to relax a little keep up the good work Kyle ! And I recommend everyone in Savannah area and pool area to give him a call he’s the best in town and he won’t lie or cheat you out of your money !!!!!!!

Lois Maher

The team at South Shore Roofing was fantastic, they were supporting, understanding and helpful.
They worked with my insurance company to get me the best outcome.
The team that replaced my roof were terrific, excellent job. The contractor Shore Shore Roofing sent to replace the interior damage was also terrific. In the repair of interior they found more damage than previously thought which was very discouraging, however they went right to work repairing the damage and billed my insurance carrier.

I am very pleased with total repair of the roof & interior. I would recommend South Shore Roofing.

Samantha

South Shore Roofing provided me with all of my roofing needs. My representative, Tyler McGowan was charming, professional, and extremely helpful in assisting me work with my insurance company in order to get me what I needed – it was almost like I didn’t have to do anything at all! My roof was completed in a timely manner and is everything I imagined. I would hate to imagine where i’d be without it. My old roof was outdated and the siding was busted. Now I have confidence it can weather any storm. My neighbors are already asking about it. Thank you, Tyler! You really know your stuff.

Amanda Hedrick

Jessica Smith

Casey and the team at South Shore are above and beyond professional, timely to reply to inquiries, priced very reasonably, and most importantly do amazing work.
I feel confident recommending this company to anyone who will listen. Tyler did amazing work and left the workspace immaculate upon completion.
We know that Hurricanes are frequent in south GA- and while I hope my roof never needs their services again, *if* it does, they’re the ONLY ones we will call.

Thanks so much for everything.

Lindsay Roberts

South Shore Roofing was amazing to work with! Tyler was very professional and friendly and explained the whole process to me thoroughly. He was always great at responding to my calls and messages without making me feel like a bother. I was so happy with the finished product and will definitely be recommending them to family and friends!!

Jorge Valdes

Incredible service! I had a tight deadline from my home insurance to fix my roof or else they’d cancel my policy. South Shore Roofing was the only company who got back to me on a timely manner and were able to finish the job before the deadline. I’m incredibly happy with them and I definitely recommend them! They had all the professionalism of a big company but with a sense of being 1-on-1 with me. Very happy and saved me from being forced into an insurance policy 3x more expensive from my bank. Thanks a bunch!

Marcena Brinson

I had a very good experience with their rep. He helped me pick out the color, the style, etc. He called me often and returned all calls that I made to him. We had problems with the painters and he got right on it to see that new better ones were hired. My roof looks wonderful and interior work meets my satisfaction! Very good people skills!

Chris Sommers

I’m very happy with this company. I took estimates from three contractors for a brand new roof. South Shore was the most expensive, but I felt better about going with a business that was well established and had already demonstrated good customer service. I made the right choice as the new roof was put up within seven days of signing the contract. The workers were great, and everything was cleaned up very well after the job was completed.

Neal Hamilton

After we encountered storm damage for the first time ever, I had no idea who to call and South Shore was one of the roofers recommended. From the moment I met Luke Patrick I knew my decision was made. His knowledge and experience in dealing with insurance company adjusters made South Shore stand out high above my other bidders. Luke’s efforts to negotiate a full roof replacement v. partial was masterful. Additionally, South Shore agreed to act as the G.C. to handle all other aspects of the remediation work. I HIGHLY recommend South Shore for any roofing needs! I only wish they did commercial work so I could ditch my so-so existing roofers.

Debbie Walker

South Shore Roofing gave me very professional service from beginning to end. I was emailed a picture and brief bio of the estimator who would be viewing my roof. Luke Patrick arrived on time, was very professional and was very knowledgeable. He met with my insurance adjuster and handled all the paperwork and phone calls. It was truly a blessing to have South Shore handle all the details. During the roof process, they kept me informed, answered all my questions and were very reassuring. I highly recommend them.

Daniel Menges

We are so thankful to have come across South Shore Roofing while searching for contractors. Luke went above and beyond, to make sure the whole process was quick and painless. Erica was efficient, making sure the paperwork process went smoothly. Overall, South Shore is a phenomenal company. If you want a professional, hardworking company with great pricing, South Shore Roofing is the way to go!

Kaye Torgerson

South Shore made the process of replacing our roof completely seamless. From meeting with our insurance adjuster when we could not be present to keeping us updated with photos of the work’s progress, they were professional and courteous all the way through. the work they did was top notch and the final product is beautiful. Would do business again in a heartbeat and have already recommended them to neighbors.

Craig Delaney

This was the best experience that I have had with any roofing company. They worked with us from start to finish and never once did we have to have them redo anything. They began work at 7 a.m. as stated in my contact with the tearing off of the roof and was finished with the replacement asking with clean up by 8:30 pm. Awesome job!

John Spotto

An absolute pleasurable experience dealing with South Shore Roofing. From the first contact with Justin, to the last correspondence with Erica at the office and the dealings with the project managers (Brent & Kyle) in between, it has been nothing but a very smooth & professional experience. The new roof looks fantastic and workmanship top notch.
If you need a new roof these are the people to seek out! Highly recommend South Shore Roofing!